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Have questions about our homemaker and companion services? We’ve answered some of the most common questions families ask. If you don’t see what you’re looking for, please contact us—we’re happy to help.
Our Homemaker & Companion Services include:
• Light housekeeping
• Laundry
• Meal preparation and cooking
• Grocery shopping and errands
• Friendly companionship
• Transportation to appointments and outings
• Social engagement and conversation.
Please note: Under Florida law, homemaker and companion services do not include hands-on personal care, medication administration, bathing, dressing, or other nursing-related services.
Yes. Blue Hearted Kindness offers flexible homemaker and companion service plans tailored to each client’s needs. Whether you need short-term assistance or ongoing companionship, we’ll work with you to create a personalized schedule that provides dependable, compassionate support.
Will Medicare or Medicaid pay for homemaker and companion services?
Medicare does not cover homemaker or companion services. If you have Medicaid, coverage may be available through your Long-Term Care (LTC) Managed Care Plan. Contact your plan directly to determine your eligibility and benefits.
Does your Homemaker & Companion registration include respite care?
No. Our registration does not include respite care services.
Are your services only for seniors?
No. We proudly serve both older adults and adults with disabilities who need non-medical homemaker or companion services.
Can a companion assist with oxygen equipment?
No. Our companions cannot operate or adjust oxygen equipment. Clients requiring assistance with oxygen should receive services through a licensed home health agency or nurse registry.
Can companions take blood pressure readings?
No. Blood pressure monitoring must be provided by a licensed home health agency or nurse registry.
Can my companion travel with me?
Yes! Our companions can accompany clients to:
While traveling with clients, companions cannot provide hands-on personal care.
Do you provide services for children?
No. Blue Hearted Kindness provides services for adults only.
For assistance for children, please contact the Florida Department of Children and Families at (866) 762-2237 or visit www.myflfamilies.com.
Can my companion help me take my medication?
No. Medication administration and medication reminders that require personal care fall outside the scope of our registration.
Can companions help with grooming?
Yes. Companions may provide casual cosmetic assistance, including:
However, they cannot clip nails or provide personal care services.
Can companions assist with walking or mobility?
No. Florida law prohibits homemaker and companion providers from providing ongoing hands-on assistance with ambulation, including pushing wheelchairs or physically assisting clients who require mobility support.
Clients needing ongoing mobility assistance should receive care through a licensed home health provider.
Can a companion steady someone if they begin to lose balance?
Yes. If a client who normally walks independently begins to lose balance, a companion may briefly stabilize the individual to help prevent a fall or injury.
Once the client is safely stabilized, no continued physical assistance may be provided.
Can Blue Hearted Kindness care for clients who require nursing services?
No. Clients who require skilled nursing or hands-on personal care should receive services through a licensed home health agency or nurse registry.
Can companions supervise or assist with bathing?
No. Bathing assistance—including standby supervision—is considered personal care and must be provided by a licensed home health agency or nurse registry.
Can companions pick me up after outpatient surgery and monitor me afterward?
No. Clients recovering from surgery should receive post-operative care through a licensed home health agency or nurse registry.
Can Blue Hearted Kindness subcontract nursing services?
No. Homemaker and Companion providers cannot subcontract nursing or personal care services.
However, a licensed home health agency may subcontract with a Homemaker & Companion provider for non-medical services while separately providing skilled nursing or personal care.
How do I get started?
Getting started is easy. Contact us by phone or complete our online contact form. We’ll learn about your needs, answer your questions, and recommend a care plan that’s right for you or your loved one.
Are your companions background screened?
Yes. Every Blue Hearted Companion completes all required background screenings and meets Florida registration requirements before providing services.
Do you provide transportation?
Yes. Transportation is available for appointments, errands, shopping, social outings, and other approved destinations as part of our companion services.
Can I choose my companion?
Whenever possible, we thoughtfully match clients with companions based on personality, availability, and individual needs to encourage lasting, meaningful relationships.
Do you offer one-time visits or ongoing care?
Yes. Whether you need occasional assistance or long-term companionship, we’ll create a schedule that works best for you and your family.
What areas do you serve?
Blue Hearted Kindness proudly serves families throughout Duval County and surrounding communities. Contact us to see if we serve your area.
Is my information confidential?
Absolutely. We respect your privacy. All personal information and conversations are kept confidential in accordance with applicable laws and our company policies.
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